Refund Policy / Terms & Conditions
I am excited to fully commit to myself, my dream, my book(s), and the selfpublishing.com program. I am an action taker, and as such, I am committed to giving this program my very best effort. I am ready to get started and I understand that I have to put in work to see results. Once I get into my specific program, I will have a contract that I sign with myself to hold myself accountable to achieving certain outcomes, but this contract and the terms that follow signify the formal agreement between me and the company.
In Simple Language: You’re committed to doing this! You’re an action taker! You’re ready to get started!
AUTHOR ENROLLMENT AGREEMENT AND TERMS OF SALE:
This Agreement is a legal agreement between you (here forth known as “Author”) and “selfpublishing.com”. By purchasing a selfpublishing.com product, the Author certifies they have read, understand, and agree to this Agreement as well as the 14-Day Refund Policy. All sales are final.
In Simple Language: selfpublishing.com offers online education and self-publishing services that help you write, market, and publish books. We’re in this together.
I understand that I am responsible for paying selfpublishing.com in full for the purchased product(s) (listed above). All prices listed for selfpublishing.com products and services are listed in United States Dollars (USD). Purchases may show up on your bank account statements after currency conversion have occurred for your country of origin. The Author may lose access to the program and/or coaching if payments are missed or full payment is not completed by the due date. Payments delinquent over 7 days will be sent to debt collections. After five (5) days of non-payment, selfpublishing.com reserves the right to terminate the agreement and write-off the remaining balance at the Company’s sole discretion. Once a payment is written off, the Author will have to repurchase the product in order to gain access. Prior payments may not be applied to any future purchases. Finance charges will be assessed to all payment plans. Authority for payment must be given at the time of placing your order.
In Simple Language: You’ll pay your bills because you’re a good person and an upstanding citizen. If you don’t, there will be not-so-fun consequences.
14-DAY HONEST TRY REFUND POLICY:
Because of the nature of selfpublishing.com’s programs, the intimate nature of one on one and group coaching, resources involved in done-for-you services, and limited availability of spaces in this program, refunds can only be given within 14 days of the original purchase date. The 14-Day Honest Try Refund Policy applies to the Core Offer Products listed below.
We are completely devoted to your success, and guarantee you’ll love our program. If during the program you need help or support, please open a Support Ticket in the selfpublishing.com Help Center at https://self-publishingschool.com/ticket or call 866-772-0012.
In order to be eligible for the 14-Day Honest Try Refund, you must complete the following:
- Request a refund via the Help Center and complete an “Inquiry” call with a member of the Author Success team.
- Log in to your program and complete the Orientation Checklist. This is required before submitting a refund request.
- Let us know your reason for requesting a refund. What’s changed since signing up?
A refund will not be provided after Book Production Services have been initiated.
To complete the Refund Inquiry call, please submit a request via the selfpublishing.com Help Center at https://self-publishingschool.com/ticket and open a Support Ticket.
Core Offer Products:
- Become a Bestseller
- Publishing Package
- Sell More Books
- Fundamentals of Fiction
- Full-Time Fiction
- Public Relations & Speaking
- Elite Business Intensive
- Children's Book School
- Continued Coaching
- Quarterly Coaching
- Online Course Building for Authors
- Author Advantage Live
- Author Advantage Accelerator
In Simple Language: We only give refunds within 14 days of the purchase date because you’re going to be inundated with value from day one via one-on-one coaching, group coaching, a step by step online program, and an exclusive Mastermind Community.
An author must complete their first coaching call as a requirement for the 14-day honest try refund policy.
NO GUARANTEE OF RESULTS:
YOU (THE “AUTHOR”) EXPRESSLY AGREE THAT YOUR USE OR INABILITY TO USE selfpublishing.com’s PROGRAM(S) IS AT YOUR SOLE RISK. The contents of selfpublishing.com’s programs are for informational purposes only. By purchasing. you accept, agree and understand that you are fully responsible for your progress and results from your participation and that we offer no representations, warranties or guarantees verbally or in writing regarding your results of any kind. You alone are responsible for your actions and results in life and business which are dependent on personal factors including, but not necessarily limited to, your skill, knowledge, ability, dedication, network and financial situation, to name just a few. Use caution and always consult your accountant, lawyer, or professional advisor before acting on this or any information related to a lifestyle change for your business or finances. You also understand that any testimonials or endorsements by our clients, customers or audience represented on our programs, websites, content, landing pages, sales pages or offerings have not been scientifically evaluated by us and the results experienced by individuals may vary significantly. Any statements outlined on our websites, programs, content and offerings are simply our opinion and thus are not guarantees or promises of actual performance. We offer no professional legal, medical, psychological or financial advice.
In Simple Language: You are responsible for your results, not selfpublishing.com. We will help you, but you have to do the work.
If you have not hit Bestseller within one year of launch, you are entitled to a relaunch executed by selfpublishing.com at no extra expense. After one month of relaunch, if #1 has still not been hit in any of your categories on Amazon, you are entitled to a full refund. Selfpublishing.com will help select keywords and categories to optimize your relaunch and build a secondary launch team on behalf of the author, along with coaching the author through the launch team process with their own network.
ACCESS TO COURSE CONTENT, MASTERMIND COMMUNITY, AND COACHING PROGRAM:
Authors will have access to the course content of their core offer products for life and use their purchase to publish multiple books. Authors receive a TWELVE (12) month “Free Trial” to SPS+ which includes the Mastermind Community on Facebook and Group Coaching calls. Authors who purchase multiple core offers will receive a Free Trial equaling one year per core offer product purchased. At the conclusion of the Free Trial period, the author will have the opportunity to enroll in a monthly or annual subscription to continue access to SPS+ including the private Facebook group and Group Coaching Calls. See CANCELLATION and REFUNDS of SUBSCRIPTIONS below for more details. Coaching calls (unless otherwise determined / approved by your coach) expire after TWELVE (12) months from date of purchase.
Cancellation and Refunds of Subscriptions:
SPS+ (including Mastermind Community) Subscriptions: For yearly subscription purchases, you have THIRTY (30) Days from the date of the original purchase to request a refund for your selfpublishing.com yearly subscription. For monthly subscription purchases, you have THREE (3) Days from the date of the original purchase to request a refund for your selfpublishing.com monthly subscription. Cancellation and refund requests MUST be submitted in a Support Ticket via the selfpublishing.com Help Center: https://self-publishingschool.com/ticket.
Terms of Mastermind Community Subscription Renewal: selfpublishing.com Subscriptions will not automatically renew each year. You, the author, must opt in at the stated retail price. Cancellation and refund requests MUST be submitted in a Support Ticket via the selfpublishing.com Help Center: https://self-publishingschool.com/ticket. .
In Simple Language: There are 3 Parts with any core offer purchase.
- Part 1: The Course Content: You have access to the course content for life!
- Part 2: SPS+ (including The Mastermind Community): You have a free trial for 12 months. After that, if you don’t want to stay, just email us. If you do want to stay, it’s a small fee.
- Part 3: The Coaching Program: You have 12 months to use your coaching calls from the day of purchase.
USE OF RECORDINGS:
Please note that live group calls, webinars, testimonials, Facebook posts and/or messages, or other audio or visual services may be recorded and can be used in the future by selfpublishing.com for business and promotional materials or in conjunction with the sale of any products or services unless you specifically request otherwise. If you would like to make such a request, please submit your request in a Support Ticket via the selfpublishing.com Help Center: https://self-publishingschool.com/answers.
In Simple Language: We’d love to share your success story with our team and with others. Just tell us if you don’t want us to share it.
By accepting this Agreement, you acknowledge and agree that all content presented to you within selfpublishing.com’s program is protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws, and is the sole property of selfpublishing.com and/or its Affiliates. You are only permitted to use the content as expressly authorized by us or the specific content provider. Except for a single copy made for personal use only, you may not copy, reproduce, modify, republish, upload, post, transmit, or distribute any content or information from this site in any form or by any means without prior written permission from us or the specific content provider, and you are solely responsible for obtaining permission before reusing any copyrighted material that is available within the program. Any unauthorized use of the materials appearing in the program may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
By accepting this Agreement, selfpublishing.com agrees to not steal your ideas or book content and publish them as our own. Your manuscript is your intellectual property.
In Simple Language: Don’t try to steal our content and call it your own. We made it for you to use, not to copy. If you copy it, there will be not-so-fun consequences. Our lawyer’s name is Slade Cutter (seriously) and he said this document will stand up in court. We will not steal your book's intellectual property, either.
HOURS OF OPERATION:
selfpublishing.com’s corporate office and shipping department are open Monday-Friday, 9am – 5pm EST. We close for all government observed holidays. These policies and procedures apply to all selfpublishing.com products sold on this site or any other site owned by selfpublishing.com that includes a link to this page.
AUTHOR BILLING ADDRESS:
Billing address must be the same as the shipping address. Due to credit card procedures, we cannot ship to a different address than we bill to.
CUSTOMER SERVICE / AUTHOR SUCCESS:
If you have questions or comments regarding selfpublishing.com products, please submit a Support Ticket via the selfpublishing.com Help Center (https://self-publishingschool.com/answers) or call 866-772-0012.
BUSINESS MAILING ADDRESS:
PO Box 26556
Greenville, SC 29616
The Enrolment Agreement and Terms of Sale shall constitute the entire agreement between the Participant and selfpublishing.com. The Author understands and agrees that this Agreement supersedes any prior oral or written agreements or statements and may not be modified without the written agreement of selfpublishing.com. I also understand that this Agreement constitutes a binding contract upon acceptance by selfpublishing.com.