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The Book Publishing Process |
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Customer Comments""Your site and staff are fantastic! They had answers for every question, addressed every issue I had and solved any problem that came up. I had a certain vision for my book and they understood that every step of the way and did everything to make sure that my vision became a reality. The final outcome was even better than I had expected!"" ""At the beginning, I was unsure whether to go with RJ Com. I liked Ron and was leaning that way. Then I spoke for two hours with Sana Shabazz-- she had published with them herself. She spoke in glowing terms of their sevice. That convinced me. I found that the staff at RJ Com is personable and responsive. The book design was beautiful and the layout really sharp-looking. I would highly recommend them to anybody looking to self-publish."" " wish I had SOMETHING to complain about as I've run out of superlatives on your wonderful staff and how comprehensive the help was in guiding us from conception to delivery. We have used BJB services twice now, and both times the process was exceptionally easy. The final product was everything we has hoped for. Quality was paramount as this was a religious publication for regular use, paid for by members. We had unanimous approval by all who contributed. Our thanks to all! JC@YahsTruth.org" ""Aside from the book's topic, a major reason why my self-published book sold so well -- it's now in its fourth printing! -- is that it was professionally designed and printed by Books Just Books."" "I have used www.booksjustbooks.com as an information resource as well as printing avenue for both editions of my non-fiction title. The service and response have been outstanding." ""I highly recommend self-publishers take advantage of the excellent services provided by RJ Communications."" ""I've made comments above somewhere so those ones should do, however, everyone was more than positive and proffesional and if ever I know of someone who needs a place to print books of any sort I'll tell them of you. People were very helpful and not to prissy just right on all sorts of levels, I wish you all great raises for this year."" ""The folks at SelfPublishing I believe are the best in the business. There are no surprises, everything is laid out for you, even for the novice. Folks like me publishing their first book and others that may be on their 20th book are treated with respect and given insight into all aspects that are needed to not just get our books published but into the publics hands. I appreciate all their help. From the operator answering your phone call to the very top. Each person treats you as an individual and not just one of the masses. I would highly recommend them to anyone needing to publish."" "The folks at RJCommunications took the fear out of self publising for me." "" My initial plunge into the self-publishing arena has been very gratifying, and RJ has been extremely helpful as well as supportive. Dana Cole's editorial work was very helpful and reflected a breadth of review and analysis that I hadn't expected but greatly appreciated. Jonathan's work on the design was also well done....love the product (and of course hope readers will too!). "" ""I've been recommending your website to anyone interested in self-publishing."" ""I hoped for excellent service, and your company over-delivered. I'm recommending you to other people I'm going to start working with. Worked mostly with Jonathan who was great both professionally and personally."" "" I was extremely happy with the results. It was easy, efficient and the end product was excellent. I definitely plan to use your services for my next book!"" ""Having been back in the US a few years after many years abroad I have been extremely frustrated with almost every business and/or agency I have dealt with until I found you. It is obvious the management is good because the customer service is good."" ""Jonathan Gullery and Bob Powers were absolutely the best supporters in thisself publishing venture. I cant wait to do it again with my next book!! "" ""I really liked working with Ron Pramschufer. He didn't try to sell me anything. Rather he asked questions about my expectations for my book and helped me make good decisions for myself. In doing so, I ordered the right amount of books to meet my needs. "" ""Judging from my experience thus far, I would recommend SelfPublishing.com to anyone that's interested in learning about the self publishing business. I would also highly recommend your company for the first-time self publisher...like myself."" ""The folks at RJ are absolutely top notch. They have not forgotten what customer service means. Everyone I dealt with was courteous, friendly, earger and willing to help with anything and everything. When I had a question which could not be answered by the person I had on the phone, I was sent directly to Ron. To say that my experice with RJ was anything but STELLAR would be an understatement. Everyone there gets a two thumbs up from this author! Not only will I continue to use RJ, but I will recommend them, with the highest regard, to anyone interested in quality and a professional result."" ""Before reading your Self Publishing Basics Guide I knew nothing about self publishing. It was a wealth of knowledge and I highly reccomend it to any new author or first time self publisher"" ""Your staff took my project seriously and made my project their project. Your staff made my work look better than I would have ever been able to do on my own. Your staff's experience and commitment to customer service gave me a great final product."" "Denise--I want to thank you and the other RJ C staff, especially Jonathan, Bob, Jacki, and you, for all that has been done to get The Wealthy Shepherd book, by Mark Schaffner, into print.
All 400 copies of the initial printing were delivered at 7:00 PM yesterday. The shiny new books look great! In fact, when I opened one of the boxes to check the contents, the UPS delivery person was so impressed with the cover and title that he said "Say, I'm interested in that!" and asked if he could get a copy.
Again, thanks to all of you for being so helpful. We'll be calling for more of your services soon.
" "From the minute I clicked on RJ's website and found Booksjustbooks, my experience with this company has been beyond expectations. Every question or issue was resolved quickly and efficiently by the very knowledgeable and competent staff. I will be back to have my next title printed at RJ, and I highly recommend them to anyone who is interested in self-publishing. Certainly, research the other options, and I'm sure you will come to the same conclusion that I have: This is the best place for your printing needs. Kudos to everyone at RJ for a job well done!" "RJ Communications is one of the few companies that are 100% in the author’s corner. " "I cannot praise your company enough. Each member of your company has been extremely effective and professional. All deadlines were met. Costs were reasonable. Any and all individuals interested in writing a book or books would be foolish not to use your services. Ron, I am sure you have a lot to do with how your team works. Congratulations!
I thank you very much.
Bernard Gassaway" "As a self-publisher, the service and product provided by your computer was outstanding. I will continue to publish additional books through your company and recommend your company to others. Keep up the outstanding work and service. " "The book's cover using the Kivar plastic sheet was outstanding--best part of the book! " "One of the things that were impressive was how close the quote was to the actual price. Also, the cover design is very reasonable considering the time, software and expertise needed to do it yourself. I was also VERY impressed with the deal you get on shipping. " "I was new to the idea of self publishing my book, but I felt very well taken care of. All of my questions were answered before my project went into production, and the final book exceeded my expectations. A process that might have been stressful and time consuming was instead pleasant, trouble free, and enjoyable. I was free to focus on the creative aspects of my work while RJ managed (and managed well) the technical and physical aspects of printing my book. " "The consultation provided by the staff at RJ saved us hours of time and a lot of money. We do several publications a year through a University and we always look to RJ for all of our printing needs. " "You are doing a good job Ron. I wouldn't change too much now if I were in your shoes. Just ensure Authors are getting all of their concerns addressed as they come up. Perhaps a shortened questionnaire like this could go to Authors while their books are being printed to ensure all is well on their end. A happy Author WILL refer business to you. " "You have made everything for a new author/publisher extremely easy. " "It was a pleasure doing business with all of you. I have already ordered a second printing of my book - this time in hard cover. The family is already asking me to do a "Volume II", so, I'll be back. Thank you for making this not only a memorable experience, but a pleasant one as well. I am happy to recommend you to others. " " RJ Communications is a world-class champion in the printing services industry " "If you are looking for the best place to get your book done to excellent quality with no nonsense and no hassles, this is the place to go. " "The print quality that RJ Communications / Books Just Books got for me has been top notch. Better than the print quality I have received elsewhere when I actually paid more! " "I would not be a published author with my own publishing company if not for RJ Communications. They made it all "a piece of cake!"" "Overall I loved the service. I was flying blind and I think the finished product exceeded my expectations. " "As a novice in publishing I am very satisfied with the final product derived from your Programs. - I am Jerry Ferguson. I have published 4 books with RJ Publishing" "Excellent, helpful people who care and are realistic about the self-publishing process." "Your service went beyond expectations! Excellent! " "RJ Communication is the best printing/publishing organization that I have had the pleasure of working with. I was very nervous about self-publishing my first novel, but the staff members of RJ Communication from the administration office to the printers has made my journey a very pleasant one. Thanks guys." "Being able to contact personally those working on the layout and printing of my books was helpful and reassuring during the final process of getting my book into print. " "My experience with RJ Communications made my self-publishing process an easy task. I thought it would be much harder and much more intricate, however they took away the fear from the idea of self-publishing" "Books Just Books, and its personnel, are the BEST. I will be using BJB for reprints and my new books! " "One of the key topics of my book is about effective communication and establishing a rapport between the project team (R.J. Communications)and the client (me). It is not easy satisfying the needs of the client when the client is not sure what he/she has gotten into. In this case, the client was satisfied and the project team did an excellent job of meeting expectations. The staff of R.J. Communications handled all issues in a professional manner and worked with me to successfully get the job done. " "RJ Communications made it simple and efficient to self-publish my first book. I hope to use them again in the near future for reprints." "We live in a world full of deception, it was very hard for me to understand the facts posted on your site and I struggled with the ease of publishing. and because of my mistrust I fell victim of (POD Publisher) fairytales of how BJB was just "out for the money" after (POD Publisher) managed to get over $1500. from my credit card "and I still didn’t have my book" I call on RJ and I am now published just EXACTLY as promised Thanks Ron & Company " "I meet lots of people who have considered self publishing, but didn't know where to begin. I always give them your website address and tell them about the positive experiences I've had. When customers see the finished product and realize that I have self published, they are very impressed. Thanks for offering such a valuable and great service! " "You have been the best! I had no clue how to make a yearbook when I started this and your team has taught me everything I needed to make a yearbook for your gymnasts. Thanks! " "I find RJ to be a wonderful partner in the process I've been through. Just want to thank you" "So far, so good! I'm still in the infant stage with my book, but every question has been answered immediately and professionally. Everyone is very friendly. I would highly recommend RJ to anyone interested in publishing a book. You have made it fun!" "Great People! Great Prices! Great Printing!" "Working with RJ Communications is not only easy, it is a genuine pleasure. With three decades of experience working with print and printers, working with you was the best experience I've ever had. The service was outstanding, the guidance was right on target and the final product far exceeded expectations." "Several years ago I opened a small publishing house and published my first novel, after having turned down an offer from a "traditional" firm. It was a move well taken. While doing some Internet research for my second novel I came across BJB and was immediately impressed with your site and the services offered. After an informative conversation with Jonathan Gullery, I decided to let him have a go at my book - I'm glad I did - it was perfect, with no exceptions. He produced my vision exactly - it was uncanny. My third novel will be coming out next month in June and Jonathan outdid himself in capturing what I was looking for in a cover. It's exceptional. Plus, his customer service aspect is outstanding. He was kind enough to make several small corrections and one addition after the book proofs had been corrected and approved. To me, that says a lot. I own my own business and a customer service is what keeps us at the top of our ladder. We go that extra mile and never complain - Jonathan went above and beyond, and for that I thank him. I have nothing but accolades for BJB, and should I ever plan a fourth novel, my first phone call will be to you. Many thanks." "Outstanding service and EXCEPTIONAL final product. Where else can you find someone willing to answer your questions on the phone IMMEDIATELY when your designer is urgently asking for details? " "It was great working with staff that treats you as a person and was willing to answer all your questions without getting annoyed at petty little details and without assuming that you know anything or nothing--appreciating the skills that you have, while filling in information and help wherever necessary." "I received great service from RJ Comm. I have used RJ Communications three times so far. " "RJ Communications is a great place to have your book published. Their staff is friendly and informative. Their website offers everything from A-Z. Thank you RJ for providing such a great service." "Ron has become a good friend and I will always use RJ and tell my friends about you?" "For one floundering in a sea of uncertainty in the publishing arena, you gave us a focus and understanding that enabled us to publish three works with RJC; and we proudly acknowledged this relationship on the title page. Too, we can't leave out the fine work that Jonathan did. His cover design for CHASE certainly, in part, helped catapult this title to a Library of Congress selection." "My book was printed quickly and on schedule to meet several events I had. Thanks to RJ Communications, I met my deadlines in three cities with three shipments, all received on time. I sold out my first 3000 book copies in 6 months." "RJ Communications couldn't have been more helpful I especially appreciated the fact that I could communicate with the company by e-mail and always get a timely answer. During those times when I really needed to speak to someone personally, I was always surprised and pleased to hear a human voice answer on the first ring. " "Dear Ron, Denise, et al.
I can't begin to tell you how pleased I am with my book that you did for me, my book that was "put together" by Jonathan and Matt at Budget Book Design, who are connected with you. I have never dealt with any organization, or any group of people, who have given me the personal service and attention that I have received from you, and I'm 75 years old, so I've had plenty of experience dealing with people. I was seeking a place to have my book printed and when I found you, after the first telephone call to you, there was no other company, as far as I am concerned. I started out dealing with a company and ended up added several really good friends to my life, and I am most grateful for that. I looked around at many, many different companies, in fact looked for about a year, and I can truthfully say, when I found you I really 'lucked out.' Thank you for a great working relationship and now a great friendship." "Hi Bob,
Thanks for the email. I am excited about working with Books Just Books. So far everyone (especially Jonathan at Budget Book Design and Matt at eMoxie) has been great. Being a "first-timer" and doing this on my own, your professional help makes all the difference. Although I say that I am doing this on my own, I realize that with your company, I am not alone and that I am truly in good hands. Thanks a lot." "Your people were very helpful to someone who didn't really know what they were doing." |
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